Have you invested money in one of our merchants and have not received your payments?
Contact the support of the site where the money was transferred. We cannot help in resolving such issues. The merchants are responsible for the payments, not us.
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I invested money, it appeared on my invoice page, but the deposit wasn't opened. What should I do?
Contact the support service of the website to which you transferred the funds. Unfortunately, we cannot help in resolving such issues.
I have made a payment. The payment was canceled and my money was not returned to my balance? What should I do?
You money will be returned to your balance within 24 hours.
Why such a high Commission?
Yes, certainly. The commission of our service is higher than the average market rate, but we implement this to maintain a reserve of funds. Additionally, we use a high fee to ensure quick money transfers and to maintain a high level of loyalty with ...
What is Processing Fee, Network Fee What is the difference and who pays them?
Network Fee - network payment that must be paid for transaction processing by blockchain. In most cases, this variable with time and dependent on the state of a particular network parameter, in some cases it also depends on the exchange rate, for ...
I paid to the old address again, what should I do?
The money will automatically be credited to your merchant.