I invested money, it appeared on my invoice page, but the deposit wasn't opened. What should I do?

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• Have you invested money in one of our merchants and have not received your payments?

  Contact the support of the site where the money was transferred. We cannot help in resolving such issues. The merchants are responsible for the payments, not us.

• I have made a payment. The payment was canceled and my money was not returned to my balance? What should I do?

  You money will be returned to your balance within 24 hours.

• Zeros are displayed on the payment page, what should I do?

  Go to the settings of your merchant and in the "Technical" section change the "Accept any amount" option to "no", then save the settings.

• What are the minimum and maximum payment amounts supported by your service?

  You can find out the information at the page [link]

• I paid to the old address again, what should I do?

  The money will automatically be credited to your merchant.