If you sent ERC20 tokens to a different network, what should you do?
You should send 0.005 ETH to the same address. Then, follow this [link] and fill out the refund form.
Please note that any remaining native currency on the address will be taken as
a commission.
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If you sent BEP20 tokens to a different network, what should you do?
You should send 0.002 BNB to the same address. Then, follow this [link] and fill out the refund form. Please note that any remaining native currency on the address will be taken as a commission.
Unsupported coins or tokens have been sent to the platform. What should I do?
In the event of such a situation, a refund may be impossible. If a manual refund is still possible, a 25% commission will be charged on the refunded amount and the remaining base currency when returning tokens. For instructions, please contact our ...
What is Processing Fee, Network Fee What is the difference and who pays them?
Network Fee - network payment that must be paid for transaction processing by blockchain. In most cases, this variable with time and dependent on the state of a particular network parameter, in some cases it also depends on the exchange rate, for ...
If you sent TRC20 tokens to a TRON address, what should you do?
You should send 30 TRX to the same address. Then, follow this [link] and fill out the refund form. Please note that any remaining native currency on the address will be taken as a commission.
Сoins are sent to an address of another type or to another network. What should I do?
You need to complete the form open the form. Important! We just take the rest of the native currency at the address.